Returns & Refunds

You have 30 days from delivery to start a return. Items must be unused, in original packaging, and in resalable condition. Anything that's been installed, fired, or shows wear can't be accepted.

Open your order from the link in your confirmation email (or the Track an Order page) and choose Return or Warranty. Accessory returns are self-service; firearm and ammunition requests are routed to our team. All approved returns get a Return Authorization (RMA) — items shipped back without one may be refused.

Changed your mind? A 20% restocking fee applies to non-defective returns, and return shipping is your responsibility. This covers our distributor's restocking charge and margin lost on a no-longer-new item.

The fee is waived — and we cover return shipping — when the return is our fault: the item arrived damaged or defective, we shipped the wrong thing, or it wasn't as described.

Once we receive and inspect your return, approved refunds are issued to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.

A firearm that has transferred through an FFL must be returned through an FFL — the same process used to buy it. Don't ship a firearm directly to us. Firearms may only be returned if defective or damaged on arrival. Start the request from your order and our team will send your dealer instructions. Returns are subject to inspection; a firearm that's been fired or altered may be denied.

For safety and legal reasons, ammunition sales are final and cannot be returned. Defective ammunition should be reported to the manufacturer.

Optics and electronic accessories must come back new, unopened, and complete with all packaging and documentation. Opened or mounted optics generally can't be returned — warranty claims go to the manufacturer (see our warranty page).

Report shipping damage within 48 hours of delivery. Keep all original packaging, take photos, and contact us — we'll file the carrier claim and arrange a replacement or refund. Don't discard the packaging until the claim is resolved.